PG&E Corporate Responsibility and Sustainability Report 2018

                  PG&E Chapter 11 Update

                  Global Reporting Initiative

                  PG&E is committed to continuous improvement when it comes to how we report our impacts and sustainable business strategies, and we use the Global Reporting Initiative (GRI) as an important guide and reference point. The table below shows how this report aligns with GRI’s Sustainability Reporting Guidelines, and was developed in accordance with a core adherence level. While we are working to meet the GRI reporting protocols, we currently only partially meet the recommended standard for several indicators below.

                  General Standard Disclosures

                  G4 Indicator Description 2019 Report Location
                  Strategy and Analysis
                  G4-1 Statement from the most senior decision-maker Message from the CEO and President
                  G4-2 Description of key impacts, risks, and opportunities Materiality
                  Key Sustainability Indicators
                  Organizational Profile
                  G4-3 Name of the organization Home Page
                  G4-4 Primary brands, products, and/or services PG&E Overview
                  G4-5 Location of organization’s headquarters PG&E Overview
                  G4-6 Countries in which the company has operations PG&E Overview
                  G4-7 Nature of ownership and legal form PG&E Overview
                  G4-8 Markets served PG&E Overview
                  G4-9 Scale of the reporting organization PG&E Overview
                  PG&E Corporation and Pacific Gas and Electric Company 2018 Annual Report (PDF)
                  G4-10 Gender breakdown of employees Diversity & Inclusion
                  G4-11 Percentage of employees covered by collective bargaining agreements Employee Engagement
                  G4-13 Significant changes during reporting period of organization’s size, structure, ownership or supply chain PG&E Chapter 11 Update
                  G4-EU1 Installed capacity (MW) PG&E Overview
                  G4-EU2 Net energy output (GWh) PG&E Overview
                  G4-EU3 Number of residential, industrial, institutional, and commercial customer accounts PG&E Overview
                  G4-EU4 Length of transmission and distribution lines PG&E Overview
                  G4-EU5 Allocation of CO2-e emissions allowances PG&E Corporation’s Climate Change 2018 Information Request response, pgs. 96-97
                  Commitments to External Initiatives
                  G4-14 Explanation of whether and how the precautionary approach or principle is addressed by the organization Risk Management
                  Ethics and Compliance
                  G4-15 Externally developed economic, environmental, and social charters Engaging Stakeholders
                  G4-16 Memberships in associations Public Policy Engagement
                  Climate Change
                  Identified Material Aspects and Boundaries
                  G4-17 Operational structure of the organization PG&E Overview
                  G4-18 Process for defining report content Materiality
                  G4-19 Material aspects identified Materiality
                  G4-20
                  G4-21
                  Boundaries of material aspects Throughout the report, when we refer to “PG&E” we are discussing all of PG&E Corporation and its subsidiaries, including Pacific Gas and Electric Company. For specific issues, data and discussion about other entities—such as suppliers or customers—may be disclosed.
                  G4-22 Explanation of the effect of any re-statements of information provided in earlier reports No significant re-statements of information
                  G4-23 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report No significant changes in scope, boundary or measurement methods
                  Stakeholder Engagement
                  G4-24 Stakeholder groups engaged by the organization Engaging Stakeholders
                  G4-25 Identification and selection of stakeholders Engaging Stakeholders
                  G4-26 Approaches to stakeholder engagement Engaging Stakeholders
                  Integrating Sustainability
                  Materiality
                  G4-27 Key topics and concerns raised through stakeholder engagement Engaging Stakeholders
                  Integrating Sustainability
                  Materiality
                  Report Profile
                  G4-28 Reporting period Home Page; 2018–2019
                  G4-29 Date of most recent previous report October 2018
                  G4-30 Reporting cycle Integrating Sustainability; Annual
                  G4-31 Contact point for questions regarding the report Feedback
                  G4-32 GRI index GRI Index
                  This report contains Standard Disclosures from the GRI Sustainability Reporting Guidelines.
                  G4-33 Policy and current practice with regard to seeking external assurance for the report PG&E has not sought external assurance of its Corporate Responsibility and Sustainability Report. However, some data (such as greenhouse gas emissions) are third-party verified; where this is the case, it is noted in the report.
                  Governance
                  G4-34 Governance structure of the organization, including committees overseeing sustainability Corporate Governance
                  Integrating Sustainability
                  G4-35 Process for delegating sustainability authority from board to executives Integrating Sustainability
                  G4-36 Executive-level position over sustainability efforts Integrating Sustainability
                  G4-37 Stakeholder consultation process on sustainability topics Engaging Stakeholders
                  G4-38 Composition of the highest governance body and committees 2019 PG&E Corporation and Pacific Gas and Electric Company Joint Proxy Statement (PDF), p. 35
                  G4-39 Indicate whether the Chair of the highest governance body is an executive officer 2019 PG&E Corporation and Pacific Gas and Electric Company Joint Proxy Statement (PDF), p. 33
                  G4-40 Process for determining the composition, qualifications, and expertise of the members of the highest governance body. 2019 PG&E Corporation and Pacific Gas and Electric Company Joint Proxy Statement (PDF), p. 36–38
                  G4-41 Processes for the highest governance body to ensure conflicts of interest are avoided 2019 PG&E Corporation and Pacific Gas and Electric Company Joint Proxy Statement (PDF), p. 37
                  G4-42 Roles in updating company sustainability statements and goals Integrating Sustainability
                  G4-44 Processes for evaluating the highest governance body’s own performance PG&E Corporate Governance Guidelines (PDF)
                  G4-46 Board oversight of sustainability risk management Integrating Sustainability
                  G4-47 Frequency of the highest governance body’s review of sustainability issues Integrating Sustainability
                  G4-48 Highest committee or position that formally reviews and approves the organization’s sustainability report This report has been approved by PG&E Corporation’s CEO and President, as well as the company’s officers.
                  G4-51 Linkage between compensation and the organization’s performance Integrating Sustainability
                  G4-52 Process for determining remuneration 2019 PG&E Corporation and Pacific Gas and Electric Company Joint Proxy Statement (PDF), p. 46–75
                  G4-53 How stakeholders’ views are sought and taken into account regarding remuneration Corporate Governance
                  G4-56 Corporate mission and values, codes of conduct and principles Integrating Sustainability
                  Risk Management
                  Corporate Governance
                  Ethics and Compliance
                  G4-57 Mechanisms for seeking advice on ethical and lawful behavior Ethics and Compliance
                  PG&E Compliance and Ethics
                  G4-58 Mechanisms for reporting concerns about unethical or unlawful behavior Ethics and Compliance
                  PG&E Employee Code of Conduct—How to Raise Concerns

                  Specific Standard Disclosures

                  Material Aspect G4 Indicator Description 2019 Report Location
                  Economic
                  Economic Performance Disclosure of Management Approach (G4-DMA) PG&E Corporation and Pacific Gas and Electric Company 2018 Annual Report (PDF)
                  G4-EC1 Direct economic value generated and distributed PG&E Overview
                  G4-EC2 Financial implications and other risks and opportunities for the organization’s activities due to climate change Climate Change
                  G4-EC3 Coverage of the organization’s defined benefit plan obligations PG&E Corporation and Pacific Gas and Electric Company 2018 Annual Report (PDF), p. 135–137
                  Indirect Economic Impacts Disclosure of Management Approach (G4-DMA) Integrating Sustainability
                  Energy Affordability
                  Community Investments
                  G4-EC7 Development and impact of infrastructure investments and services provided primarily for public benefit Community Investments
                  G4-EC8 Understanding and describing significant indirect economic impacts, including the extent of impacts Community Investments
                  Nuclear Operations
                  Availability and Reliability Disclosure of Management Approach (G4-DMA) Renewable Energy
                  G4-EU10 Planned capacity against projected electricity demand over the long term Renewable Energy
                  Demand-Side Management Disclosure of Management Approach (G4-DMA) Customer Energy Efficiency
                  Demand Response
                  Research and Development Disclosure of Management Approach (G4-DMA) Electric Operations
                  Plant Decommissioning Disclosure of Management Approach (G4-DMA) Nuclear Operations
                  Environmental
                  Energy Disclosure of Management Approach (G4-DMA) Renewable Energy
                  Customer Energy Efficiency
                  Buildings and Facilities
                  G4-EN3 Energy consumption within the organization PG&E Overview
                  Renewable Energy
                  Buildings and Facilities
                  G4-EN4 Energy consumption outside of the organization PG&E Overview
                  Renewable Energy
                  G4-EN6 Energy saved due to conservation and efficiency improvements Customer Energy Efficiency
                  Buildings and Facilities
                  G4-EN7 Initiatives to provide energy-efficient or renewable-energy-based products and services, and reductions in energy requirements as a result of these initiatives Engaging Customers
                  Energy Affordability
                  Customer Energy Efficiency
                  Demand Response
                  Solar and Distributed Generation
                  Renewable Energy
                  Water Disclosure of Management Approach (G4-DMA) Water
                  G4-EN8 Total water withdrawal by source Water
                  G4-EN9 Water sources significantly affected by withdrawal of water Water
                  Hydroelectric Operations
                  Natural Resource Stewardship
                  Biodiversity Disclosure of Management Approach (G4-DMA) Natural Resource Stewardship
                  G4-EN12 Description of significant impacts of activities, products, and services on biodiversity Natural Resource Stewardship
                  G4-EN13 Habitats protected or restored Natural Resource Stewardship
                  Emissions Disclosure of Management Approach (G4-DMA) Climate Change
                  Buildings and Facilities
                  G4-EN15 Direct greenhouse gas emissions (Scope 1) Climate Change
                  G4-EN16 Indirect greenhouse gas emissions (Scope 2) Climate Change
                  G4-EN17 Other relevant indirect greenhouse gas emissions (Scope 3) Climate Change
                  G4-EN18 Greenhouse gas emissions intensity Climate Change
                  G4-EN19 Reduction of greenhouse gas emissions Climate Change
                  G4-EN21 NOX, SOX, and other significant air emissions by type and weight Buildings and Facilities
                  Effluents and Waste Disclosure of Management Approach (G4-DMA) Compliance
                  Buildings and Facilities
                  G4-EN22 Total water discharge by quality and destination Water
                  G4-EN23 Total weight of waste by type and disposal method Buildings and Facilities
                  G4-EN24 Total number and volume of significant spills Compliance
                  G4-EN25 Weight of transported, imported, exported or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III and VIII Buildings and Facilities
                  Products and Services Disclosure of Management Approach (G4-DMA) Renewable Energy
                  G4-EN27 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation Renewable Energy
                  Hydroelectric Operations
                  Conventional Sources
                  Nuclear Operations
                  Customer Energy Efficiency
                  Demand Response
                  Solar and Distributed Generation
                  Natural Resource Stewardship
                  Compliance Disclosure of Management Approach (G4-DMA) Compliance
                  G4-EN29 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations Compliance
                  Transport Disclosure of Management Approach (G4-DMA) Greening Our Fleet
                  G4-EN30 Significant environmental impacts of transporting products and other goods and materials used for the organization’s operations, and transporting members of the workforce Greening Our Fleet
                  Supplier Environmental Assessment Disclosure of Management Approach (G4-DMA) Supply Chain Sustainability
                  G4-EN32 Percentage of new suppliers screened using environmental criteria Supply Chain Sustainability
                  Social
                  Employment Disclosure of Management Approach (G4-DMA) Employees
                  Career Pathways
                  Workforce Safety
                  G4-LA1 Total number and rate of employee turnover by age group, gender and region Career Pathways
                  G4-LA2 Benefits provided to full-time employees that are not provided to temporary or part-time employees Health and Wellness
                  Our Benefits
                  G4-EU15 Percentage of employees eligible to retire in the next five years Career Pathways
                  Labor/Management Relations Disclosure of Management Approach (G4-DMA) Employee Engagement
                  Occupational Health and Safety Disclosure of Management Approach (G4-DMA) Safety Culture
                  Workforce Safety
                  G4-LA6 Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region Workforce Safety
                  Training and Education Disclosure of Management Approach (G4-DMA) Career Pathways
                  G4-LA10 Programs for skills management and lifelong learning Career Pathways
                  Employees - Introduction
                  Diversity and Equal Opportunity Disclosure of Management Approach (G4-DMA) Diversity and Inclusion
                  G4-LA12 Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity Diversity and Inclusion
                  2019 PG&E Corporation and Pacific Gas and Electric Company Joint Proxy Statement (PDF), p. 20–29
                  Local Communities Disclosure of Management Approach (G4-DMA) Engaging Stakeholders
                  Anti-Corruption Disclosure of Management Approach (G4-DMA) Ethics and Compliance
                  G4-SO4 Communication and training on anti-corruption policies and procedures Ethics and Compliance
                  G4-SO5 Confirmed incidents of corruption and actions taken Ethics and Compliance
                  Public Policy Disclosure of Management Approach (G4-DMA) Public Policy Engagement
                  G4-SO6 Total value of financial and in-kind contributions to political parties, politicians, and related institutions Public Policy Engagement
                  Compliance Disclosure of Management Approach (G4-DMA) Ethics and Compliance
                  G4-SO8 Monetary value of significant fines for noncompliance with laws and regulations PG&E Overview
                  Disaster/Emergency Planning and Response Disclosure of Management Approach (G4-DMA) Public Safety
                  Customer Health and Safety Disclosure of Management Approach (G4-DMA) Public Safety
                  Product and Service Labeling Disclosure of Management Approach (G4-DMA) Customers and Communities
                  G4-PR5 Results of surveys measuring customer satisfaction Engaging Customers
                  Customer Privacy Disclosure of Management Approach Public Safety
                  Access Disclosure of Management Approach (G4-DMA) Energy Affordability
                  G4-EU28 Power outage frequency Electric Operations
                  G4-EU29 Average power outage duration Electric Operations
                  G4-EU30 Average plant availability factor by energy source Conventional Sources
                  Nuclear Operations
                  Provision of Information Disclosure of Management Approach (G4-DMA) Public Safety
                  Engaging Customers

                  Economic

                  Economic Performance
                  Disclosure of Management Approach (G4-DMA)
                  PG&E Corporation and Pacific Gas and Electric Company 2018 Annual Report (PDF)
                  G4 Indicator
                  G4-EC1
                  Description
                  Direct economic value generated and distributed
                  2019 Report Location
                  PG&E Overview
                  G4 Indicator
                  G4-EC2
                  Description
                  Financial implications and other risks and opportunities for the organization's activities due to climate change
                  2019 Report Location
                  Climate Change
                  G4 Indicator
                  G4-EC3
                  G3.1 Indicator
                  EC3
                  Description
                  Coverage of the organization’s defined benefit plan obligations
                  2019 Report Location
                  PG&E Corporation and Pacific Gas and Electric Company 2018 Annual Report (PDF), p. 135–137
                  Indirect Economic Impacts
                  Disclosure of Management Approach (G4-DMA)
                  Integrating Sustainability
                  Energy Affordability
                  Community Investments
                  G4 Indicator
                  G4-EC7
                  Description
                  Development and impact of infrastructure investments and services provided primarily for public benefit
                  2019 Report Location
                  Community Investments
                  G4 Indicator
                  G4-EC8
                  Description
                  Understanding and describing significant indirect economic impacts, including the extent of impacts
                  2019 Report Location
                  Community Investments
                  Nuclear Operations
                  Availability and Reliability
                  Disclosure of Management Approach (G4-DMA)
                  Renewable Energy
                  G4 Indicator
                  G4-EU10
                  Description
                  Planned capacity against projected electricity demand over the long term
                  2019 Report Location
                  Renewable Energy
                  Demand-Side Management
                  Disclosure of Management Approach (G4-DMA)
                  Customer Energy Efficiency
                  Demand Response
                  Research and Development
                  Disclosure of Management Approach (G4-DMA)
                  Electric Operations
                  Plant Decommissioning
                  Disclosure of Management Approach (G4-DMA)
                  Nuclear Operations

                  Environmental

                  Energy
                  Disclosure of Management Approach (G4-DMA)
                  Renewable Energy
                  Customer Energy Efficiency
                  Buildings and Facilities
                  G4 Indicator
                  G4-EN3
                  Description
                  Energy consumption within the organization
                  2019 Report Location
                  PG&E Overview
                  Renewable Energy
                  Buildings and Facilities
                  G4 Indicator
                  G4-EN4
                  Description
                  Energy consumption outside of the organization
                  2019 Report Location
                  PG&E Overview
                  Renewable Energy
                  G4 Indicator
                  G4-EN6
                  Description
                  Energy saved due to conservation and efficiency improvements
                  2019 Report Location
                  Customer Energy Efficiency
                  Buildings and Facilities
                  G4 Indicator
                  G4-EN7
                  Description
                  Initiatives to provide energy-efficient or renewable-energy-based products and services, and reductions in energy requirements as a result of these initiatives
                  2019 Report Location
                  Engaging Customers
                  Energy Affordability
                  Customer Energy Efficiency
                  Demand Response
                  Solar and Distributed Generation
                  Renewable Energy
                  Water
                  Disclosure of Management Approach (G4-DMA)
                  Water
                  G4 Indicator
                  G4-EN8
                  Description
                  Total water withdrawal by source
                  2019 Report Location
                  Water
                  G4 Indicator
                  G4-EN9
                  Description
                  Water sources significantly affected by withdrawal of water
                  2019 Report Location
                  Water
                  Hydroelectric Operations
                  Natural Resource Stewardship
                  Biodiversity
                  Disclosure of Management Approach (G4-DMA)
                  Natural Resource Stewardship
                  G4 Indicator
                  G4-EN12
                  Description
                  Description of significant impacts of activities, products, and services on biodiversity
                  2019 Report Location
                  Natural Resource Stewardship
                  G4 Indicator
                  G4-EN13
                  Description
                  Habitats protected or restored
                  2019 Report Location
                  Natural Resource Stewardship
                  Emissions
                  Disclosure of Management Approach (G4-DMA)
                  Climate Change
                  Buildings and Facilities
                  G4 Indicator
                  G4-EN15
                  Description
                  Direct greenhouse gas emissions (Scope 1)
                  2019 Report Location
                  Climate Change
                  G4 Indicator
                  G4-EN16
                  Description
                  Indirect greenhouse gas emissions (Scope 2)
                  2019 Report Location
                  Climate Change
                  G4 Indicator
                  G4-EN17
                  Description
                  Other relevant indirect greenhouse gas emissions (Scope 3)
                  2019 Report Location
                  Climate Change
                  G4 Indicator
                  G4-EN18
                  Description
                  Greenhouse gas emissions intensity
                  2019 Report Location
                  Climate Change
                  G4 Indicator
                  G4-EN19
                  Description
                  Reduction of greenhouse gas emissions
                  2019 Report Location
                  Climate Change
                  G4 Indicator
                  G4-EN21
                  Description
                  NOX, SOX, and other significant air emissions by type and weight
                  2019 Report Location
                  Buildings and Facilities
                  Effluents and Waste
                  Disclosure of Management Approach (G4-DMA)
                  Compliance
                  Buildings and Facilities
                  G4 Indicator
                  G4-EN22
                  Description
                  Total water discharge by quality and destination
                  2019 Report Location
                  Water
                  G4 Indicator
                  G4-EN23
                  Description
                  Total weight of waste by type and disposal method
                  2019 Report Location
                  Buildings and Facilities
                  G4 Indicator
                  G4-EN24
                  Description
                  Total number and volume of significant spills
                  2019 Report Location
                  Compliance
                  G4 Indicator
                  G4-EN25
                  Description
                  Weight of transported, imported, exported or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III and VIII
                  2019 Report Location
                  Buildings and Facilities
                  Products and Services
                  Disclosure of Management Approach (G4-DMA)
                  Renewable Energy
                  G4 Indicator
                  G4-EN27
                  Description
                  Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation
                  2019 Report Location
                  Renewable Energy
                  Hydroelectric Operations
                  Conventional Sources
                  Nuclear Operations
                  Customer Energy Efficiency
                  Demand Response
                  Solar and Distributed Generation
                  Natural Resource Stewardship
                  Compliance
                  Disclosure of Management Approach (G4-DMA)
                  Compliance
                  G4 Indicator
                  G4-EN29
                  Description
                  Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations
                  2019 Report Location
                  Compliance
                  Transport
                  Disclosure of Management Approach (G4-DMA)
                  Greening Our Fleet
                  G4 Indicator
                  G4-EN30
                  Description
                  Significant environmental impacts of transporting products and other goods and materials used for the organization’s operations, and transporting members of the workforce
                  2019 Report Location
                  Greening Our Fleet
                  Supplier Environmental Assessment
                  Disclosure of Management Approach (G4-DMA)
                  Supply Chain Sustainability
                  G4 Indicator
                  G4-EN32
                  Description
                  Percentage of new suppliers screened using environmental criteria
                  2019 Report Location
                  Supply Chain Sustainability

                  Social

                  Employment
                  Disclosure of Management Approach (G4-DMA)
                  Employees
                  Career Pathways
                  Workforce Safety
                  G4 Indicator
                  G4-LA1
                  Description
                  Total number and rate of employee turnover by age group, gender and region
                  2019 Report Location
                  Career Pathways
                  G4 Indicator
                  G4-LA2
                  Description
                  Benefits provided to full-time employees that are not provided to temporary or part-time employees
                  2019 Report Location
                  Health and Wellness
                  Our Benefits
                  G4 Indicator
                  G4-EU15
                  Description
                  Percentage of employees eligible to retire in the next five years
                  2019 Report Location
                  Career Pathways
                  Labor/Management Relations
                  Disclosure of Management Approach (G4-DMA)
                  Employee Engagement
                  Occupational Health and Safety
                  Disclosure of Management Approach (G4-DMA)
                  Safety Culture
                  Workforce Safety
                  G4 Indicator
                  G4-LA6
                  Description
                  Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region
                  2019 Report Location
                  Workforce Safety
                  Training and Education
                  Disclosure of Management Approach (G4-DMA)
                  Career Pathways
                  G4 Indicator
                  G4-LA10
                  Description
                  Programs for skills management and lifelong learning
                  2019 Report Location
                  Career Pathways
                  Employees - Introduction
                  Diversity and Equal Opportunity
                  Disclosure of Management Approach (G4-DMA)
                  Diversity and Inclusion
                  G4 Indicator
                  G4-LA12
                  Description
                  Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity
                  2019 Report Location
                  2019 PG&E Corporation and Pacific Gas and Electric Company Joint Proxy Statement, (PDF), p. 20–29
                  Local Communities
                  Disclosure of Management Approach (G4-DMA)
                  Engaging Stakeholders
                  Anti-Corruption
                  Disclosure of Management Approach (G4-DMA)
                  Ethics and Compliance
                  G4 Indicator
                  G4-SO4
                  Description
                  Communication and training on anti-corruption policies and procedures
                  2019 Report Location
                  Ethics and Compliance
                  G4 Indicator
                  G4-SO5
                  Description
                  Confirmed incidents of corruption and actions taken
                  2019 Report Location
                  Ethics and Compliance
                  Public Policy
                  Disclosure of Management Approach (G4-DMA)
                  Public Policy Engagement
                  G4 Indicator
                  G4-SO6
                  Description
                  Total value of financial and in-kind contributions to political parties, politicians, and related institutions
                  2019 Report Location
                  Public Policy Engagement
                  Compliance
                  Disclosure of Management Approach (G4-DMA)
                  Ethics and Compliance
                  G4 Indicator
                  G4-SO8
                  Description
                  Monetary value of significant fines for noncompliance with laws and regulations
                  2019 Report Location
                  PG&E Overview
                  Disaster/Emergency Planning and Response
                  Disclosure of Management Approach (G4-DMA)
                  Public Safety
                  Customer Health and Safety
                  Disclosure of Management Approach (G4-DMA)
                  Public Safety
                  Product and Service Labeling
                  Disclosure of Management Approach (G4-DMA)
                  Customers and Communities
                  G4 Indicator
                  G4-PR5
                  Description
                  Results of surveys measuring customer satisfaction
                  2019 Report Location
                  Engaging Customers
                  Customer Privacy
                  Disclosure of Management Approach (G4-DMA)
                  Public Safety
                  Access
                  Disclosure of Management Approach (G4-DMA)
                  Energy Affordability
                  G4 Indicator
                  G4-EU28
                  Description
                  Power outage frequency
                  2019 Report Location
                  Electric Operations
                  G4 Indicator
                  G4-EU29
                  Description
                  Average power outage duration
                  2019 Report Location
                  Electric Operations
                  G4 Indicator
                  G4-EU30
                  Description
                  Average plant availability factor by energy source
                  2019 Report Location
                  Conventional Sources
                  Nuclear Operations
                  Provision of Information
                  Disclosure of Management Approach (G4-DMA)
                  Public Safety
                  Engaging Customers

                  Forward-Looking Statements

                  This Corporate Responsibility and Sustainability Report contains forward-looking statements regarding our plans, expectations, objectives and forecasts that are based on assumptions and information currently available to management.

                  These plans, expectations, objectives and forecasts, and the underlying assumptions on which they are based, are necessarily subject to various risks and uncertainties, the realization or resolution of which may be outside of management’s control. Actual results could differ materially from those expressed or implied in the forward-looking statements. For a discussion of some of the factors that could cause actual results to differ materially, please see our reports filed with the Securities and Exchange Commission (SEC), including our Annual Report on Form 10-K for the year ended December 31, 2018 (the “2018 Annual Report”) our most recent quarterly report on Form 10-Q for the quarter ended June 30, 2019, and our subsequent reports filed with the SEC.

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